This Privacy Policy describes how EOANU LLC (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from eoanu.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms & conditions, and to protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you.
Information We Collect Directly from You:
- Basic contact details: including your name, address, phone number, email.
- Order information: including your name, billing address, shipping address, payment confirmation, email address, phone number.
- Account information: including your username, password, security questions.
- Shopping information: including the items you view, put in your cart or add to your wishlist.
- Customer support information: including the information you choose to include in communications with us.
*Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
Information Collected Automatically (Usage & Technical Data)
When you access our website, our web infrastructure provider automatically logs standard technical request information. This may include your device's IP address, browser type, operating system, referring URLs, and the timestamps of your visit.
Our application and network infrastructure are hosted and secured through Cloudflare, Inc., which processes this technical data solely to maintain the performance, routing, and security of our services, as well as to mitigate malicious traffic (such as DDoS attacks).
Information We Obtain from Third Parties:
- Payment Processors (Stripe): We use Stripe to process all payments. Payment details are transmitted directly to Stripe. EOANU LLC does not store or process raw payment card numbers on our servers.
- Print-on-Demand & Fulfillment Partners: We share your name, shipping address, and order items with Printful and their third-party production facilities solely to manufacture and deliver your orders.
How We Use Your Personal Information
- Providing Products and Services: To process payments, fulfill orders, send order updates, manage accounts, and facilitate returns/exchanges.
- Marketing and Advertising: To send promotional communications by email, text, or mail, and tailored product offers.
- Security and Fraud Prevention: To detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity.
- Communicating with You: To provide customer support and improve our Services.
Cookies
Like many websites, we use Cookies on our Site to power and improve our Services, run analytics, and tailor product advertising. Most browsers accept Cookies by default, but you can set your browser to remove or reject Cookies through control settings.
How We Disclose Personal Information
In certain circumstances, we disclose your personal information to third-party vendors and service providers solely to perform essential business functions (such as fulfilling orders, processing payments, and hosting our platform).
| Category of Data | Third-Party Recipients |
|---|---|
| Identifiers (Name, Email, Shipping Address) | Stripe (Payment Processing), Printful (Fulfillment & Shipping) |
| Commercial Information (Purchase History, Payment Details) | Stripe, Printful |
| Internet & Technical Network Activity (IP Address, Device Logs) | Cloudflare, Inc. (Infrastructure & Security) |
*We do not use or disclose sensitive personal information for the purposes of inferring characteristics about you.
State-Specific Privacy Rights & Opt-Outs
If you are a resident of certain US states (including California, Colorado, Connecticut, Texas, or Virginia), you have specific rights regarding your personal information under state privacy laws.
Opt-Out Mechanisms & Global Privacy Control (GPC):
- Manual Opt-Out Link: Click the "Do Not Sell or Share My Personal Info" link located in our website footer.
- Universal Opt-Out Preference Signals (GPC): We honor Global Privacy Control (GPC) signals. If your browser has GPC enabled, our system automatically opts you out.
Your Rights and Choices
Depending on your location, you may have the right to request access to, deletion of, or correction of your personal information, or to restrict or object to certain processing activities. You may also unsubscribe from promotional emails at any time using the link in our emails.
Contact Us
Should you have any questions or wish to exercise your privacy rights, please reach out:
- EOANU LLC
- Email: info@eoanu.com
- Address: 2232 Dell Range Blvd Suite 303 #1828, Cheyenne, WY 82009, United States